
E-Diagnostics for E-Bikes,
E-Scooters & Batteries
At Repair and Run, we specialize in diagnosing and troubleshooting electrical issues for E-Bikes, E-Scooters, and Batteries. Whether it’s a minor glitch or a more complex failure, our expert technicians are trained to identify and resolve problems efficiently.
Our team undergoes continuous training, including certifications from Bosch and Shimano, ensuring we stay ahead in the evolving world of electric mobility.
E-Diagnostic & Troubleshooting Services
Level 1 E-Diagnostic & Troubleshooting - $79
Level 1 E-Diagnostic & Troubleshooting - $79
✅ Includes:
- Up to one hour of expert diagnostic service.
- If we resolve the issue within this time, you pay only $79.
- If additional parts or labor are required, we provide a detailed quote before proceeding.
Level 2 E-Diagnostic & Troubleshooting - $125
Level 2 E-Diagnostic & Troubleshooting - $125
✅ Includes:
- Up to 1.5 hours of expert diagnostic service.
- If we resolve the issue within this time, you pay only $125.
- If additional parts or labor are required, we provide a detailed quote before proceeding.
Battery Diagnostics & Testing
Battery Diagnostic - $79
Battery Diagnostic - $79
✅ Includes:
- Up to 1.5 hours of expert battery troubleshooting.
- If resolved within this time, you pay only $79.
- If additional parts or labor are needed, we provide a detailed quote before proceeding.
Battery Capacity Test - $59
Battery Capacity Test - $59
✅ Includes:
- Full charge and discharge of your battery.
- A comprehensive battery health report to help you determine its lifespan.
🔹 Ideal for those looking to buy or sell a second-hand e-bike or e-scooter.

Important Details
- 92% of diagnostics are resolved at Level 1.
- 87% of all e-bike and e-scooter issues are successfully repaired.
- Diagnostic fees are the only upfront costs required before proceeding with repairs.
Is Repairing Worth It?
For entry-level e-scooters under $600, repair costs may approach or exceed the price of a new unit. Our technicians will provide honest recommendations to help you make the best decision.
How Long Will It Take?
Repairs are typically completed same-day to within 15 days, depending on the issue and part availability.
- Faster turnaround for brands we stock parts for, such as Apollo, Rad Power, Envo, Dualtron, Dost, and Movin.
- Longer lead times (potentially months) for lesser-known brands due to part sourcing.

How to Prevent
Electrical Failures
- Avoid riding in heavy rain, and if you do, dry your battery contacts afterward.
- Protect your display and electronics with a waterproofing treatment.
- Regular tune-ups help prevent loose bolts and bad electrical connections.
Ask about our waterproofing service to extend your e-bike or e-scooter’s lifespan!