Repair and Run is a professional service shop specializing in bicycles, e-bikes, and e-scooters. We provide:

• Tune-ups and routine maintenance
• Repairs and part replacements (tires, brakes, drivetrains, etc.)
• Electrical diagnostics and e-bike/e-scooter repairs
• Battery-related services (fuse/lock/port replacements, battery revival)
• Installation of accessories (lights, racks, fenders)
• Authorized service for select e-bike brands (e.g., Rad Power, Apollo)

We currently have stores in:

• Toronto (Queen Street & Bloor Street)
• Ottawa
• Montreal
• Vancouver

Yes. Our “‘Come to You’” mobile service is available in select areas. Details can be found in the “Come to You” Mobile Repair Services section or by contacting your nearest shop.

Our technicians handle:

• Traditional bicycles (road, mountain, hybrid, etc.)
• E-Bikes (hub motors, mid-drive motors, etc.)
• E-Scooters (folding, commuter, performance models)

We work with most major brands. However, for certain low-cost or off-brand devices (e.g., some GOtrax, Gyrocopters), limited parts availability may make repairs impractical.

• Online booking through our website to schedule a preferred date and time.
• Walk in at any of our locations (availability may vary during peak season).
• Call or email the store nearest you.

A standard/basic tune-up includes:

• Safety check (welds, stem, callipers, rim, crankset, etc.)
• Wear inspection and estimate for future work
• Checking and tightening of all screws
• Basic wheel truing (on the bike)
• Brake adjustment
• Shifting adjustment
• Derailleur hanger alignment (if necessary)
• Transmission lubrication
• Tire pressure
• Basic bike fitting with saddle and steering adjustment

For e-bikes/e-scooters, we also check the electronic components and battery health. Comprehensive tune-ups may involve hub servicing, drive system checks, and detailed cleaning.

See all details here

• Small repairs (e.g., flat tire fix, minor brake adjustment): 20–30 minutes
• Full tune-up or overhaul: 1 day or more, depending on parts availability and season

We do accept walk-ins. However, during peak seasons, appointments are strongly recommended to minimize wait times.

An appointment does not guarantee immediate service, but it will expedite the intake process. It also helps us organize our workload more efficiently, which allows us to speed up our overall processes.

Yes, we strive to offer same-day service for smaller jobs like flat tire repairs. However, larger repairs or those requiring special-order parts may take additional time.

Some of the same-day services we can often provide include:

• Bicycle flat tire repairs
• Brake pad and cable replacements
• Most adjustments

• Your bike, e-bike, or e-scooter
• Keys (especially battery locks on e-bikes)
• Any specialized chargers or parts (if relevant)
• Proof of purchase or warranty documents (if applicable)

• 6-month warranty on our repair services
• 24-hour warranty on flat tire repairs

Manufacturer warranties on parts are assessed case by case.

Prices vary by the nature of the work. For more details, visit our service pages:

• Bike Services
• E-Bike Services
• E-Scooter Services

Refunds are processed within 7 days from when we receive the item(s).

Yes. We often have seasonal promotions or bundled service packages. Ask a technician or check our website.

• Cash
• Credit cards
• Debit cards
• All locations accept contactless/mobile payments.

Absolutely. We’ll evaluate your bike, e-bike, or e-scooter and provide a no-cost estimate for any recommended work. If extra issues arise, we’ll contact you before incurring additional costs.

Our convenient mobile repair service makes maintenance hassle-free. Here's how it works:

1. Request a Repair
   In just a few clicks, let us know the service you need and where you're located (within 10 km of our shops).
2. Confirmation
   We’ll contact you to confirm the details of your request, provide an initial assessment, and organize the visit.
3. We Come to You
   Our professional technicians arrive at your location equipped with the necessary tools and common parts to complete most repairs on the spot.
4. Ride Safely
   Your bike is repaired and ready to go—ride with confidence!

Enjoy fast, reliable service without leaving your home or workplace!

See details here

Coverage depends on each store’s capacity and geographic limits. Contact your local Repair and Run to confirm if your address is within range.

Generally, yes. However, major frame damage or complex electrical issues might require specialized shop equipment.

Yes. We charge a fee based on travel distance. We’ll confirm this at the time of booking.

We service most recognized brands and mid-tier models. For certain budget or off-brand E-Scooters (e.g., GOtrax, Gyrocopters), parts availability can be limited, making repairs cost-ineffective. We’ll advise you on the best course of action.

Our battery services include:

• Fuse replacement
• Battery port/lock replacements (when parts are available)
• Battery revival (for units stored without power for extended periods)

Note: We do not replace battery cells or Battery Management Systems (BMS), nor perform cell soldering tasks.

For supported brands (e.g., Rad Power, Apollo, Bafang, Bosch, Shimano…) where we have authorized diagnostic tools, yes. Otherwise, firmware updates may need to be handled directly by the manufacturer.

• Regular tune-ups (every 6–12 months, or more if ridden heavily)
• Brake checks (discs/pads/drum brakes may need more frequent servicing)
• Tire inspections (proper inflation and tread wear monitoring)
• Battery care (store in moderate temperatures, follow recommended charge cycles) See our blog post on that matter. 
• Electrical system checks (loose connectors, water intrusion, etc.)

Yes! We sell the following brands:

• Apollo
• Rad Power
• ENVO
• Dualtron

We can often source additional brands. Buying from us means you’ll have professional advice, assembly, and service support all in one place.

Yes. We stock the most common components (tires, tubes, brake pads) and accessories (locks, lights, panniers). If we don’t have something, we can usually order it.

Yes. We have a consignment program for bikes, e-bikes, and e-scooters. Learn more here:
Consignment Program

• 6-month warranty on repair work
• 24-hour warranty on flat tire repairs

If you experience issues related to our work within these windows, bring it back and we’ll make it right.

• Products: Refunds or exchanges depend on manufacturer policies and product condition.
• Services: If you have concerns about our work, contact us immediately so we can address them.

• Phone: Numbers listed by location on our Locations pages
• Email: (e.g., [email protected], [email protected], [email protected], [email protected])
• Website form: repairandrun.ca

We primarily operate during standard business hours. For after-hours inquiries, leave a voicemail or send an email; we’ll respond as soon as possible.

• Regulations vary by province, city, or municipality.
• In Canada, typical rules require E-Bikes be under 500 W with a max speed of 32 km/h.
• E-Scooters often follow pilot projects or local bylaws, potentially with different power/speed caps.

Pro Tip: Always check local laws for helmet use, age limits, and where you can ride (roads, Bike paths, etc.).

• E-Bikes under 500 W and 32 km/h generally do not require a license or insurance in Canada.
• E-Scooters may have separate rules—some cities require pilot permits or restrict usage on certain roads.
• Regulations can change, so keep an eye on local bylaw updates.

• Maintain Tire Pressure: Under-inflated tires cause more rolling resistance.
• Use Assist Wisely: Higher assist or throttle settings deplete the battery faster.
• Charge Correctly: Avoid fully depleting the battery and store around 40–60% if not riding for extended periods.
• Moderate Temperatures: Extreme cold or heat can reduce battery performance and lifespan.

• Use Official Chargers: Stick to manufacturer-approved units to prevent overcharging.
• Monitor Charging: Charge in a well-ventilated area, away from flammable materials.
• Inspect Regularly: Watch for swelling or leakage; discontinue use if you notice anything suspicious.

• Many e-bikes/e-scooters are water-resistant, not fully waterproof. Heavy rain or submersion can damage electronics.
• Braking distance is longer on wet surfaces—ensure your brake pads and tires are in good shape.
• Dry your device afterward and look for corrosion on connectors.

• Quality Lock: Use a sturdy U-lock or heavy-duty chain. Consider a secondary lock for wheels.
• GPS/Bluetooth Tracking: Some devices come with built-in tracking, or you can add aftermarket solutions.
• Battery Security: Remove or lock the battery if possible.
• Park in well-lit, higher-traffic areas whenever possible.

• Helmet rules differ by province (often mandatory for riders under 16 or 18).
• Even if not mandated, wearing a helmet is strongly recommended due to higher speeds on e-bikes/scooters.
• Reflective clothing, lights, and gloves also improve safety.

• Store Battery Indoors: Keep it at room temperature during off-season.
• Winter Riding: Let the battery warm up before use; maintain clean/lubed components to combat salt and moisture.
• Expect reduced performance in very cold weather.

• Fuel Savings: Charging an E-Bike/E-Scooter costs pennies vs. dollars for car fuel.
• Lower Maintenance: Fewer complex components than automobiles, often cheaper to service.
• Fun & Health: Light exercise on an E-Bike and less stress in traffic are big pluses for many riders.